AI chatbots for customer service have evolved from frustrating phone trees to genuinely helpful assistants. The best ones resolve issues faster than human agents for routine queries. Here’s how to choose and implement one.
Top AI Customer Service Chatbots
Intercom Fin. The current leader. Fin uses your existing help center content to answer customer questions accurately.
Hey there, workflow warriors!
Ryan Cooper here, coming at you from my slightly-too-caffeinated desk at agntwork.com. Today, we’re diving headfirst into something that’s been buzzing in my Slack channels and haunting my to-do lists for the past few months: the quiet revolution of AI-powered internal knowledge bases. Specifically, how we, as individual contributors and small
The Hundred-Page Machine Learning Book by Andriy Burkov has become one of the most recommended introductions to machine learning. At just over 100 pages, it covers an impressive amount of ground. But is it actually good, and who should read it?
What the Book Covers
The book covers the core concepts of machine learning in a
You know that feeling when the never-ending emails, project management, invoicing, and all the other admin stuff starts to eat up your freelance life? A couple of years back, my wife asked me what I’d been doing for four hours in the
AI art is having a moment — and not just because the technology is impressive. The intersection of AI and art is sparking debates about creativity, copyright, and the future of human expression that go far beyond the technology itself.
The State of AI Art
AI image generation has reached a level of quality that’s genuinely
Bing’s AI Image Creator — powered by DALL-E — is one of the best free AI image generators available. It’s built into Microsoft’s ecosystem, produces high-quality images, and doesn’t cost a penny. Here’s everything you need to know.
What It Is
Bing Image Creator (now part of Microsoft Copilot) uses OpenAI’s DALL-E model to generate images
Hey there, workflow warriors! Ryan Cooper here, back at agntwork.com. Today, we’re diving headfirst into something that’s been buzzing louder than my espresso machine on a Monday morning: the art of getting AI to *actually* help you get things done, specifically when it comes to wrangling your content creation process. We’re talking about going beyond
Bing AI Chat — now called Microsoft Copilot — is Microsoft’s answer to ChatGPT. It’s free, it’s integrated into Bing search, and it has access to the internet. But is anyone actually using it?
What Bing AI Chat Is
Microsoft launched Bing AI Chat in February 2023, powered by OpenAI’s GPT-4 model. The idea was simple:
Large language models are evolving faster than anyone can keep up with. Every week brings a new model, a new benchmark, a new capability claim. Here’s what actually matters in the LLM space right now.
The State of Play in 2026
The LLM landscape has consolidated around a few major players, while the open-source ecosystem has
You know what’s maddening? Spending hours on mundane tasks when I should be working on things that actually matter. After 8 years grinding in the freelance world, I felt chained to my own inefficiencies. It was as if my calendar had taken up arms against me, filled with a